I bought 4 new tires for my Traverse, I dropped off car at 6 am and had to wait on it when I got there 4:45 pm same day. I requested to keep one good tire from old set for a spare. I had to get service rep to get my tire for me since it was not left out for me. Also my car had no coverings on seat,floor mats,stearing wheel or gear shift. Also several greasy finger and hand prints on my car. The tires are great but didn't feel good about the other.